Every Stage of Your Data Journey

Migration is very straightforward. Simply upload your .ipynb files directly to MINEO — no code changes required. Your existing notebooks will run immediately. We also provide migration tools and guides to help transition your workflows and data sources.

You can build interactive dashboards, automated reports, machine learning models, data visualization tools, real-time analytics, KPI monitors, data exploration apps, and custom business intelligence solutions. Any Python-based data workflow can become a shareable application.

Absolutely. MINEO supports the full ML lifecycle — from data preparation and model training to deployment and monitoring. With GPU workers, popular ML libraries pre-installed, and pipeline automation, it's perfect for ML teams and data scientists.

Yes, with our Pipelines feature (available in Pro and Enterprise plans). You can schedule notebooks to run automatically using cron-style scheduling, set up data processing workflows, and automate report generation and distribution.

We provide high reliability, aiming for 100% uptime with no scheduled maintenance. Independent third-party monitoring tracks our site and API uptime. For more demanding needs, a custom SLA is available for enterprise customers. Feel free to contact us to discuss your specific requirements.

Yes, we offer comprehensive support. Our documentation and tutorials help you get started quickly. Pro and Enterprise customers receive direct support, and Enterprise customers get access to dedicated onboarding sessions and training materials.

Absolutely. There's no vendor lock-in. You can export your notebooks as standard .ipynb files, download all your data, and export data apps as standalone applications. We believe in complete data portability and user freedom.

If you consume the full AI budget before month-end, AI actions pause for that license until the next billing cycle. The rest of the platform (notebooks, pipelines, live apps, Git, integrations) keeps working normally. You can also buy additional AI packs on demand.

No. The AI budget resets every month and unused credit does not carry over. We size credits to typical per-user usage; if your team regularly needs more, consider add-on packs or contact us for a custom allocation.

Yes. On Individual, Professional and Enterprise plans you can purchase on-demand AI packs. Contact us to size the right pack for your workload.

Yes, MINEO is fully GDPR compliant. We implement data protection by design, provide user rights management, maintain detailed audit logs, and ensure data portability. Your data is processed according to EU data protection standards.

Yes, with our Enterprise plan you can deploy MINEO on-premise in your own cloud environment. We support Google Cloud, AWS, and Azure deployments. This gives you complete control over your data and infrastructure while maintaining all MINEO features.

Please review our terms and conditions for more information. We can also provide a detailed service description for prospective Pro or Enterprise customers upon request.

No, you can cancel anytime through an automated process, and your subscription will remain active until the end of your current billing period.

Sign in to the platform and click "Upgrade plan" in your Organization settings.

Contact us directly to discuss your enterprise needs.

No, we do not charge any setup fees.

No, there are no hidden charges.

Your billing month starts on the day of purchase and renews on the same date each following month. For example, if you sign up on February 19th, your next billing date will be March 19th.

If you forget to cancel, please contact us. If there hasn't been excessive usage, we will refund your most recent billing period. We are committed to being a trustworthy, long-term partner.

All prices include applicable VAT. As a Spanish company, our VAT number is ESB44572691. You will receive a valid VAT invoice by email for each purchase.

Yes, you can send payment confirmations to different email addresses, such as your accounting department. Billing information does not have to go to the registration email.

We accept all major credit cards, processed by Stripe (security details available). We don't store your credit card information. After your subscription ends, you can delete your payment information with one click. We also accept bank debit payments for one-time purchases in some European countries. For large or medium annual subscriptions, we can send you an invoice. If credit card payment is an issue, please contact us to find an alternative.

If a payment fails, you'll receive an email requesting a new card. Stripe will attempt to charge you several times over a week, and we'll also try to contact you via email. If all attempts fail your account will be suspended, but services won't stop immediately.