Pricing

If you consume the full AI budget before month-end, AI actions pause for that user until the next billing cycle. The rest of the platform (notebooks, pipelines, live apps, Git, integrations) keeps working normally. You can also buy additional AI packs on demand.

No. The AI budget resets every month and unused budget does not carry over. We size it to typical per-user usage; if your team regularly needs more, consider add-on packs, contact us for a custom allocation, or on Enterprise enable BYOK (pay your LLM provider directly, no monthly AI cap).

Yes. On Team and Enterprise plans you can purchase on-demand AI packs. Enterprise customers can also use BYOK (Bring Your Own Keys) and pay their LLM provider directly instead — MINEO charges only the platform fee in that mode. Contact us to size the right option for your workload.

Yes, on Enterprise. BYOK (Bring Your Own Keys) supports OpenAI, Anthropic and Azure OpenAI accounts. Your data and token usage stay in your provider account — MINEO charges only the platform fee, no AI markup. BYOK is most useful with Member seats — Members drop €4.800000000000001/user on annual billing.

Absolutely. MINEO supports the full ML lifecycle — from data preparation and model training to deployment and monitoring, with popular ML libraries pre-installed and pipeline automation. GPU workers are available on Enterprise on request.

You can build interactive dashboards, automated reports, machine learning models, data visualization tools, real-time analytics, KPI monitors, data exploration apps, and custom business intelligence solutions. Any Python-based data workflow can become a shareable application.

Migration is very straightforward. Simply upload your .ipynb files directly to MINEO — no code changes required. Your existing notebooks will run immediately. We also provide migration tools and guides to help transition your workflows and data sources.

Yes, with our Pipelines feature. Scheduled pipelines (cron-style) are available on Team and Enterprise. Triggering pipelines via REST API (for CI/CD or external orchestrators) is Enterprise-only.

We provide high reliability, aiming for 100% uptime with no scheduled maintenance. Independent third-party monitoring tracks our site and API uptime. For more demanding needs, a custom SLA is available for enterprise customers. Feel free to contact us to discuss your specific requirements.

Yes, we offer comprehensive support. Our documentation and tutorials help you get started quickly. Team and Enterprise customers receive direct support, and Enterprise customers get access to dedicated onboarding sessions and training materials.

Absolutely. There's no vendor lock-in. You can export your notebooks as standard .ipynb files, download all your data, and export data apps as standalone applications. We believe in complete data portability and user freedom.

Team is priced per seat, but the plan is recommended for teams of 1–2 Builders. From 3 Builders onwards, Enterprise is the right fit: same per-seat price, plus SSO, dedicated cloud, custom retention, BYOK option, and volume discounts from 25+ licenses. The pricing calculator auto-recommends the right plan based on seat count.

Yes, MINEO is fully GDPR compliant. We implement data protection by design, provide user rights management, maintain detailed audit logs, and ensure data portability. Your data is processed according to EU data protection standards.

Yes, with our Enterprise plan you can deploy MINEO on-premise in your own cloud environment. We support Google Cloud, AWS, and Azure deployments. This gives you complete control over your data and infrastructure while maintaining all MINEO features.

Please review our terms and conditions for more information. We can also provide a detailed service description for prospective Team or Enterprise customers upon request.

Free and Team have no commitment — cancel anytime through an automated process and your subscription stays active until the end of the billing period. Enterprise on monthly billing requires a 6-month minimum commitment; annual billing is a standard 12-month term (−20% vs monthly).

Sign in to the platform and click "Upgrade plan" in your Organization settings.

Contact us directly to discuss your enterprise needs.

No setup costs on Free or Team — self-serve, start in minutes. Enterprise has a €299 one-time setup & onboarding fee that covers SSO integration (Microsoft, Google or GitHub) and an assisted initial onboarding session with the team.

No, there are no hidden charges.

Your billing month starts on the day of purchase and renews on the same date each following month. For example, if you sign up on February 19th, your next billing date will be March 19th.

If you forget to cancel, please contact us. If there hasn't been excessive usage, we will refund your most recent billing period. We are committed to being a trustworthy, long-term partner.

All prices exclude VAT — VAT is added at checkout based on your billing country. As a Spanish company, our VAT number is ESB44572691. You will receive a valid VAT invoice by email for each purchase.

Yes, you can send payment confirmations to different email addresses, such as your accounting department. Billing information does not have to go to the registration email.

We accept all major credit cards, processed by Stripe (security details available). We don't store your credit card information. After your subscription ends, you can delete your payment information with one click. We also accept bank debit payments for one-time purchases in some European countries. For large or medium annual subscriptions, we can send you an invoice. If credit card payment is an issue, please contact us to find an alternative.

If a payment fails, you'll receive an email requesting a new card. Stripe will attempt to charge you several times over a week, and we'll also try to contact you via email. If all attempts fail your account will be suspended, but services won't stop immediately.

The €299 one-time fee covers SSO integration (Microsoft, Google or GitHub), an assisted initial onboarding session, and account provisioning. It's charged once at contract signing — no recurring setup charges thereafter.

Free and Team have no minimum commitment — cancel anytime. Enterprise on monthly billing requires a 6-month minimum commitment. Enterprise on annual billing is a standard 12-month term with a 20% discount vs monthly.

Yes, on Enterprise. Automatic brackets based on total license count (Builder + Viewer): −10% from 25 licenses, −15% from 100, −20% from 250. The setup fee is not discounted.