Mineo

Privacy Policy

How we collect, use, and protect your personal information

Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

  • Name and contact information (email address, phone number)
  • Account credentials and profile information
  • Payment and billing information
  • Communications with us

Usage Information

  • Information about how you use our services
  • Log data and technical information
  • Device and browser information

2. How We Use Your Information

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Communicate about products, services, and promotional offers
  • Monitor and analyze usage and trends
  • Detect, investigate, and prevent fraudulent activities

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With service providers who assist us in operating our business

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Portability of your data
  • Restriction of processing

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@mineo.app

Address: MINEO Data Solutions S.L.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.